Patient Information

The team at MM Family Dentistry is committed to providing excellent dental care in a comfortable environment where patients can relax and feel at ease. Here you will find information on what to expect during your first appointment along with links to patient forms and paperwork.

Contact Us

We are happy to hear from you, answer your questions, and schedule an appointment. Call MM Family Dentistry at 512-477-9775 or stop by our office.
7408 Cameron Road Suite A
Austin, TX 78752

Request An Appointment

New Patients - Your First Visit

At your initial appointment, our top priority is simply getting to know you and understanding your reasons for coming so that we can provide successful care with a compassionate, personal touch. Once all of the necessary paperwork is completed at our front desk, you’ll be brought back for a review of your health history and the capture of X-rays before Dr. McElveen arrives. They’ll want to discuss your medical history and any specific concerns or goals you have in mind before performing a thorough oral examination. If time permits, we’ll also discuss possible treatment options and full financial information regarding those treatments.

We always want our patients to leave with a full understanding of any current dental issues and all of their questions satisfactorily answered. On the way out, our front desk team will start the process for insurance predetermination (f necessary), help you schedule a return visit, and accept any required payments before saying goodbye.

It is easy to make an appointment for your initial examination and dental treatments. Call 512-477-9775 to speak with a team member and you can download the New Patient Form by clicking below.

Dental Insurance

MM Family Dentistry is an in-network provider for most major PPO dental insurances, and our team will take care of accessing your well-deserved benefits so that you can spend more time focusing on family and day-to-day life. We also work with out of network plans and can file claims on your behalf for a smooth, stress-free reimbursement process! Please call our office to verify your insurance and discuss the many options available.

Currently, we are in-network with the following insurances:

  • CITY OF AUSTIN - ERISA
  • UPS-HUMANA DENTAL
  • AETNA DENTAL
  • GEHA
  • GUARDIAN
  • HUMANA
  • METLIFE DENTAL
  • SUNLIFE FINANCIAL
  • Dental Financing

    At MM Family Dentistry, we offer many different payment options to help cover the costs of dental services. Our dental office accepts cash, all major credit cards, debit cards, valid checks, money orders, and cashier's checks. Patients who don’t have dental insurance are more than welcome at our Austin dental office, and we offer alternative financing options to help them manage the cost of bigger treatment plans or purely cosmetic makeovers that wouldn’t receive benefits through traditional insurance regardless. Flexible payment schedules with multiple lengths to choose from, and many are NO INTEREST for at least 6 months. There is also little to NO insurance attached! To see if you qualify, please complete an application at either of the links below.

    Click Here to Apply for Easy-Pay with Cherry Financing

    cherry
    care_credit
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    Payment Methods – Check or Cash Accepted



    Downloadable Forms:

    Welcome to
    MM Family Dentistry

    Making An Appointment

    Making an Appointment

    It is easy to make an appointment for your initial examination and dental treatments with MM Family Dentistry. Simply call 512-477-9775 and one of our friendly team members will be happy to assist you. If you schedule an appointment and something comes up, please call and cancel 24 hours in advance so that we can accommodate other patient requests.

    Your Visit to MM Family Dentistry

    What to Expect

    Walk into our lobby where you will be greeted by our friendly team. We will provide you with new patient paperwork that includes a health questionnaire, request for your insurance information and contact information. We will also provide you with information to familiarize you with our office and how we handle things like patient privacy.

    Initial Examination

    Initial Examination

    Your initial dental exam will take around one hour. The experienced team at MM Family Dentistry will ask you questions, get to know your oral hygiene routine, and listen to your health concerns. We believe in educating patients and empowering them to make good choices to improve their oral health. We will demonstrate how to properly care for your teeth and make additional suggestions as needed. Our dental hygienist will clean your teeth then Dr. McElveen will complete your examination and make recommendations for proposed dental treatments.

    Pain Concerns

    Pain Concerns

    We work to ensure our patients feel comfortable, and that includes minimizing their pain as much as possible. If you are undergoing a dental procedure, Dr. McElveen will meet with you to discuss your pain tolerance and create a plan for pain management. Working together, we will treat your dental health problems in a way that minimizes pain and enables you to get back to your life faster.

    Dental Insurance

    Dental Insurance

    We accept a variety of insurance providers and endeavor to accommodate our patients' request. Please call our office at 512-477-9775 to see if we are currently working with your insurance provider.

    Our pricing structure is designed to ensure that patients are able to receive the high quality dental care they deserve. If your dental insurance will not cover all of your dental treatments, we will work with you to identify a payment solution. We are health care professionals first and will work with you to make sure you receive the treatment you need.

    Financial Policy

    Financial Policy

    MM Family Dentistry provides high quality dental care to families throughout the Austin area. We understand that every dental patient has different financial needs. We will work with you to find a solution that enables you to get the dental care you need, with or without insurance. Call our office to ask about our different payment options that may include cash, check, financing, and credit cards. We provide budget friendly dental care so call today and learn how MM Family Dentistry is the solution to all of your oral health needs.